Blog

How Stevens Funeral Home increased monthly call volume with the help of funeral live streaming

1/19/2021 by Marisa Jackels

If the concept of live streaming or recording a funeral service was foreign to you, that likely changed when the pandemic brought in-person attendance to a halt in 2020. For Carlton Stevens Jr., Operations Manager and Mortician at Stevens Funeral Home in Wilson, North Carolina, he watched as funeral services that typically welcomed 500 to 600 people were limited to just ten.

This was devastating for his funeral home and the community.

“In the funeral industry, and especially in African-American culture, funerals are very widely attended,” Carlton said. “It’s the end all be all. During the pandemic, people were scared to come.”

Carlton needed to find a way for guests to attend the service remotely. With over two decades working in the funeral industry and a masters in business administration, he knew it was a question of how.

MemoryShare funeral webcasting gives funeral homes and families a new way to say goodbye

1/11/2021 by Marisa Jackels

As a funeral director at Anderson Funeral Home, Alan Iverson has long recognized the benefits of funeral webcasting as a way of bringing families together — but it didn’t truly sink in until a winter storm blew in the day of his father’s funeral.

Fear, Funerals, and the Future: Adapting to the funeral industry with Jill Perdue and Zabka-Perdue Funeral Home

5/17/2021 by Marisa Jackels

When Jill Perdue first stepped behind-the-scenes of the funeral industry, she was terrified. She was newly married to funeral director Brad Perdue, who comes from 8 generations of funeral directors and sparked an interest in the industry at 12-years-old.

"It's about bringing people together": How Anderson Funeral Home is using funeral webcasting to connect loved ones

1/11/2021 by Marisa Jackels

Technology that Sticks: Funeral Homes and the Future

1/2/2021 by Marisa Jackels

Allie Ryckman has a unique role at Carlsen Funeral Home —technical director. In addition to the various tasks of managing a funeral home, Allie is dedicated to researching and implementing new products and services to keep Carlsen Funeral Home at the forefront of their industry, and providing the best service possible to their families.

Patton Funeral Home

3/22/2021 by Marisa Jackels

It was during the early onset of COVID-19 when Tracy Jutting, a funeral director at Patton Funeral Home, truly realized the value of livestreaming.
They were preparing for the funeral of a woman who had a daughter that lived in town, and a daughter that lived in New Mexico. Due to the ever-changing COVID restrictions, the daughter in New Mexico was unable to attend. She was devastated.

When did you first know you wanted to work in the funeral industry?

2/12/2021 by Marisa Jackels

Many funeral directors have an “a-ha” moment—a moment where something clicks, a realization that this is a profession they want to pursue. However, not everyone has that moment at the start of their career.
For Erik Bergquist, he spent 10 years in another industry that he claims gave him a unique preparation for the funeral industry—radio broadcasting.